A practical method for choosing an installer

Start with in-house versus subcontracted

The first thing to establish is whether the installer does the whole job with its own team, or splits templating, fabrication and fitting between subcontractors. An in-house team keeps responsibility in one place, so if anything needs adjusting there is a single point of contact. Precious Marble templates, fabricates and fits with its own people. Our guide on DIY versus hiring a fitter explains why skilled fitting matters so much.

Check for a fixed address and showroom

An installer with a real showroom and a fixed address is easier to trust and easier to return to. A showroom also lets you see full-size slabs and compare colours properly rather than choosing from a sample. Precious Marble has a 200 square metre showroom in Elstow, open six days a week. Our guide on verifying a supplier covers the checks worth making.

Insist on an itemised written quote

A good installer gives you an itemised quote after a proper template, covering material, edges, cut-outs, templating and fitting. This lets you see what you are paying for and compare quotes fairly. Our guide to what a quote should include sets out the full checklist.

Confirm the guarantee in writing

The worktop and the workmanship should both be covered by a guarantee you can see in writing. An installer that is clear and specific about cover is one you can rely on. Our guide to quartz worktop guarantees explains what to expect as standard.

Ask the right questions and look at feedback

Finally, ask the questions that reveal how an installer works, and look at genuine customer feedback. Our guide to the questions to ask a fabricator before signing gives you the script, and the red flags article shows what should make you walk away. Reading customer testimonials rounds out the picture.

Looking for an installer that does it all in-house? Request a free quote, visit our Elstow showroom, or read our customer testimonials.